1. Order Processing Time: We will process your order as soon as we receive it and confirm payment. Typically, orders will be shipped within 1-3 business days. If there is any additional processing time required or special circumstances, we will contact you via email or phone.
2. Shipping Methods: We offer various shipping methods, including courier companies and postal services. You can select your preferred shipping method at the checkout page. Please note that different shipping methods may incur different costs and delivery times.
3. Shipping Fees: Free shipping service will be provided for orders reaching a certain standard. Otherwise, you will need to pay the corresponding shipping fees. The specific shipping fee amount will be displayed at the checkout page for your confirmation.
4. Logistics Tracking: Once your order is shipped, we will provide a logistics tracking number for you to track the delivery status at any time. You can check the delivery status through the logistics company’s website or the order tracking page on our website.
5. Delivery Time: The delivery time depends on the shipping method you choose and your location. Generally, delivery takes 3-7 business days. If you require expedited shipping or have special requests, please contact us when placing your order.
6. Receipt Confirmation: Please confirm receipt of the goods promptly upon delivery. If you notice any issues or damages with the goods, please contact us immediately. We will promptly handle it and provide a solution.
If you have any questions about the shipping policy or need further assistance, please feel free to contact our customer service team.